Order processing
All items are made to order. Once your order is placed, we prepare your item with care and dispatch it using the shipping method you select at checkout.
Estimated delivery times:
• Europe: 3–7 business days
• USA & Canada: 7–15 business days
• Australia & New Zealand: 15–30 business days
• Other countries: 10–25 business days
Express shipping:
• Europe: 1–3 business days
• USA, Canada, other countries: 2–5 business days
• Australia & New Zealand: 3–7 business days
Tracking
All shipments include tracking. You will receive a tracking number via email once the order is dispatched.
Delays and responsibility
All delivery times are estimates and may vary due to customs, local postal services, or force majeure. We are not responsible for delays caused by couriers or customs authorities.
Shipping exclusions
We currently do not ship to Russia or Ukraine.
Import duties and taxes
Orders delivered outside the EU may be subject to customs duties, VAT, or local handling fees. These charges are the buyer’s responsibility. We recommend checking with your local customs office before ordering internationally.
